Shipping, Pick Up & Returns
Shipping: We ship from Cambridge, Ontario. All orders are shipped within 1-4 business days and are shipped with a tracking number and insurance. We ship via Canada Post and you can choose which option you prefer upon check out.
Returns: Amber is a natural product with specks of dirt, air bubbles, insects and other unique qualities. No two pieces of amber are alike. Due to the natural material of our products, they can break when dropped on a hard surface. Please be careful with your amber.
Purchases through this website are eligible for return within 7 days of receipt of your parcel. We carefully inspect every piece of amber when we are packing your order for quality. Please contact us within 7 days if there are any issues with your purchase at firstname.lastname@example.org. If you did not purchase your amber directly through us, please contact your local retailer for their return policy as we are unable to verify and assist with other purchases.